Monday, 8 January 2018

Unable to Initialize the Microsoft Exchange Information Store Service Error Fixed

Solve Unable to Initialize the Microsoft Exchange Information Store Service Error 0x8004010f

If you are getting this Unable to Initialize the Microsoft Exchange Store Service 0x8004010f error in Exchange then you can resolve it by following the methods mentioned in the below segment. This article also explains the root causes of the issue so that users can rectify the issues due to which this error occurs.
Microsoft Exchange users have to face various types of errors each one due to different reason. The primary task of every administrator is to deal with such errors. One such error is Unable to Initialize the Microsoft Exchange Store Service 0x8004010f error which is shown when the users fail to initialize the information store even when the Microsoft Exchange Server is started many times.

Quick Solution: Users can go for a third party application i.e. Best EDB to PST Converter if they want an efficient solution to resolve the error.

This issue generally occurs when the Exchange Server fails to initialize the Exchange Information Store because the clock on the client computer and the Server computer is not synchronized properly. Due to this, the time change is recorded at the client side or on the server side.

Causes of Unable to Initialize the Microsoft Exchange Information Store Service 0x8004010f Error

The above mentioned issue is an indication that the Information Store services cannot be initiated by the Exchange Server. The management pack for MS operations manager continuously keeps track of Windows application log machines which are running on the Server. It generates the error when the Windows in unable to start the store service on the local machine.
When the service of Microsoft Exchange information store starts, it looks for the default recipient policy in Exchange Server. The possible causes of the issue can be any of the following two conditions:

• When the default policy from Email Address Policies tab gets deleted.
• Replacement of default policy by a custom email address policy.

Steps to Resolve Exchange Error 0x8004010f Manually

Important Note: The user should have administrative rights before starting the resolution process.

1. Open Run console and type Adsiedit.msc in it, then click OK.
2. In the Action menu, press Connect to option.
3. Here, “Select a well-known Naming Context” box will be displayed. Go to its Configuration option and click OK.
4. Expand the following option to continue the process:

• Configuration (The_Domain_Controller_Name .The_Name_Of_The_Domain . Com)
• CN=Configuration, DC= domain, DC=com
• CN=Services
• CN=Microsoft Exchange
• CN=Organization
• CN=Recipient Policies

5. Now, right-click on the Email Address Policy. Then, choose Properties from the option.
6. Navigate to Attribute option and choose purportedSearch. Here, validate that the value is (mailNickname=*).

Important Note: If the value of purportedSearch is not the same as mentioned. Then, change it manually by performing the steps below:
a) Go to purportedSearch and click on Edit option.
b) Click on Clear option and enter (mailNickname=*) in the field and then press OK to save it.

7. Visit Attribute and select msExchPolicyOrder option. Then, click Edit option.
8. Click Clear option, enter 2147483647 in the field. Then, double-click on the OK button.
9. Now, quit the Active Directory Service Interfaces.
10. Finally, restart the server to check whether the error is removed or not.

Limitations of Manual Procedure

There are some limitations which are associated with the manual method due to which many other issues can occur during the process. It requires so much time and efforts by the users to complete the method in a secure way. Another limitation is that, the method might feel difficult to execute for the users who are not technically strong as any mistake throughout the process can cause permanent data loss. In some situations, the users even fail to remove the issue using the manual procedure. In those scenarios, it is best to use a third party application which is explained below.

Efficient Solution to Fix Unable to Initialize the Microsoft Exchange Information Store Service Error

If a user wants to rectify the Exchange error 0x8004010f in a secure and reliable way, then it is suggested to go for the professional application. Using this solution, users can transfer their inaccessible Exchange mailbox data into Outlook data file format. If there is any corruption issue in the Exchange database, then also this software can fix the damage and then move it to PST format. The application ensures that the entire conversion process is carried out in a secure and reliable way without losing any data. The tool is loaded with a set of advanced features which makes it unique solution among other available software. Let us have a look at the features offered by it:

• Add multiple EDB files at one time for batch migration
• Scan & Remove corruption from Exchange Database
• Offers preview in 7+ different view modes
• Option to export data in 7 file formats
• Application supports Windows 10 & other below versions


Users who are facing Unable to Initialize the Microsoft Exchange Store Service 0x8004010f error while accessing their Microsoft Exchange Server knows that how difficult and crucial it is to resolve the issue. This error with event ID 5000 puts the entire Exchange database at risk including the private and public folders. Therefore, it is really important to fix the error as soon as possible. In this article, we have shared both manual and automated solutions to rectify the issue. Users can choose the option which best fits their requirements.


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